Not all ATS systems are created equal. Some are brutal to pass. Others are more forgiving. The ATS system a company uses changes your strategy. A resume that passes Workday might fail Taleo. A format that works for Greenhouse might break in iCIMS.
Here's what you need to know about the major players—ranked by difficulty.
Used by: Microsoft, Amazon, Apple, Accenture, PepsiCo
Workday is notoriously strict. It has difficulty parsing:
Strategy: Keep formatting simple. Use standard bullets. Avoid tables. Include keywords naturally in sentences, not just in lists. Use dates consistently. Workday is more forgiving with keyword matching, but brutal on formatting.
Used by: Cisco, Oracle, Siemens, Lufthansa, SAP (obviously)
SAP is picky about structure. It struggles with:
Strategy: Use a standard resume format. Include full location (city, state). Create an explicit SKILLS section. Use standard date formats. Don't get creative with layout.
Used by: Coca-Cola, Wells Fargo, Honda, Salesforce, Hilton
Taleo has improved over the years, but it still misses:
Strategy: Use a clean PDF or Word format. Stick to basic formatting. Use simple bullet hierarchies. Avoid any tricks—Taleo specifically screens for keyword stuffing.
Used by: Starbucks, Best Buy, CVS, Target, United Airlines
iCIMS is moderate. It parses most standard resumes fine, but struggles with:
Strategy: Single column, standard dates, clear section headers. It's forgiving of formatting beyond that.
Used by: Tech companies (mid-size), startups using enterprise ATS
BrilliantHire is relatively new and flexible. It handles most resume formats, but prefers:
Strategy: Standard resume format. Not as strict as Workday or SAP.
Used by: GitHub, Stripe, Figma, Slack, Guidepoint
Greenhouse is notoriously forgiving. It parses almost any resume format. Why? Because Greenhouse is built for modern tech companies that often use human reviewers anyway. But don't get complacent:
Strategy: Focus on content and keywords, not formatting. Greenhouse prioritizes recruiter review over algorithmic parsing.
Used by: Stripe, Calendly, Notion, Chia, Airbnb
Lever is also forgiving. It's built for startups and modern tech companies. Parsing is flexible:
Strategy: You have more freedom here. But remember: recruiters still scan for the same things (relevant skills, experience, impact).
Before you apply, try to figure out which ATS the company uses:
If you can't figure out which ATS a company uses, follow this universal strategy:
This strategy works for all of them. You won't optimize perfectly for every ATS, but you'll pass most.